The major factor in Datawest’s high standard of customer service is focusing on the clients we can serve best.
Companies large and small generally face similar problems, vulnerabilities, and core computing needs; but depending on the size of the firm there may be vast differences in what solutions are effective, regardless of cost.
We focus on addressing the needs of small to medium businesses and continue to build upon our expertise within this demographic. Datawest uses device count (the cumulative number of servers, laptops, desktops) to define this demographic, and we have found that our most successful relationships are with firms which have between 10 and 200 devices.
Datawest’s relationships begin with initial meetings to determine the client’s needs and potential fit with Datawest’s abilities. A technical analysis with deliverables is then presented to qualified businesses.